Refund / Return Policy
Refund / Return Policy
Last updated: September 9, 2026
We want you to be completely satisfied with your purchase. If you are not happy with your order, please read our policy below.
1. Return Window
You have 30 days from the date you receive your item to request a return. After 30 days, we are unable to offer a refund or exchange.
2. Eligibility for Returns
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
- Accompanied by proof of purchase (order number or receipt)
The following items are non-returnable:
- Items marked as final sale
- Damaged items caused by misuse or improper handling
- Items without original packaging
3. How to Initiate a Return
To start a return, please contact us through our Contact Us page with your order number and reason for return. We will provide you with instructions on how to send your item back.
4. Return Shipping
Customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
5. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or credit card company may take additional time to post the refund.
6. Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange for the same item, please contact us through our Contact Us page.
7. Late or Missing Refunds
If you haven't received your refund after 10 business days, please first check your bank account and contact your credit card company. If you've done this and still have not received your refund, please contact us and we will investigate.
8. Contact Us
If you have any questions about our Refund / Return Policy, please contact us through our Contact Us page.